Jun 11, 2026
AI is delivering pockets of productivity, but far less business value than expected.
In this episode of Gartner ThinkCast, Distinguished VP Analyst Fran Karamouzis explores why so much AI ROI remains stuck inside organizations, never reaching the bottom line. While many leaders expect gains in individual productivity to...
Jun 4, 2026
AI is pushing the services industry into a new kind of competitive divide.
In this episode of Gartner ThinkCast, Gartner experts Craig Lowery and Scott Frederick explore the growing split in AI services — where platform-driven, AI-enabled providers are accelerating ahead, and digital-only models are struggling to...
May 28, 2026
Agentic AI is likely the most hyped technology in enterprise IT, but its long-term potential is still just as real.
In this episode of Gartner ThinkCast, Distinguished VP Analyst Rajesh Kandaswamy breaks down the 2026 Hype Cycle for Agentic AI — what it is, why it matters, and how leaders can separate real opportunity...
May 21, 2026
AI adoption is accelerating fast, but so is enterprise risk.
In this episode of Gartner ThinkCast, Distinguished VP Analyst Paul Furtado explores the growing reality facing leaders: nearly every organization is investing in AI, yet most expect it to increase their risk profile.
Drawing from real-world examples, Paul...
May 14, 2026
Agentic AI is already reshaping how work gets done, and the biggest risk for CIOs isn’t failure, it’s falling behind.
In this episode of ThinkCast, Gartner VP Analyst Brandon Germer explains why scaling agentic AI can’t be done in silos, and how CIOs must co-lead with other C-suite members to build the financial,...