Oct 29, 2019
Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre...
Oct 18, 2019
When it comes to the economy, how high is your anxiety index? Of course, we need to do financial forecasting, but can we look too far ahead? Gartner expert Tim Raiswell joins the Continuous Foresight discussion to look at why you need to embrace nowcasting. How can we predict the next recession – or are we wasting our...
Oct 15, 2019
October is National Cybersecurity Awareness Month, but cybersecurity is a year-round challenge for individuals, enterprises and governments alike. National Cybersecurity Alliance Executive Director Kelvin Coleman (01:53) joins us with advice on how we all can make the world safer. Plus, we’ll hear from the co-founder...
Oct 1, 2019
Your business and IT strategy is missing a key ingredient: Your poetic voice. Really. We talk with poetic voice artist Sekou Andrews (2:06) on the communication techniques you need to drive new success. Plus, we boost your Talent IQ (35:54) and find out why Connected Managers (55:10) are the best managers.
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